DISTANCE SELLING AGREEMENT
1. Parties and Subject
This Agreement is concluded electronically between FONMUSIC LIMITED and the consumer purchasing a paid FonMusic digital subscription.
2. Service
FonMusic is a time-limited digital subscription service providing access to music content, online listening, permitted offline access and premium features.
Free memberships are for personal and non-commercial use only. With a Premium subscription, the consumer obtains the right to use eligible FonMusic catalogue music for commercial purposes under the Commercial Use Agreement provided with the Premium subscription. The permitted business, premises, term and scope are defined in that agreement.
3. Subscription and Renewal
The plan, term, price, currency, taxes and renewal conditions are shown before purchase. Web subscriptions are billed and managed through Paddle. App Store and Google Play subscriptions are governed by the applicable store rules.
4. Cancellation
The consumer must cancel through the purchase channel. Deleting the application, signing out or not using the service does not itself cancel a subscription.
5. Withdrawal and Refunds
For subscriptions purchased through Paddle on the web, the consumer may withdraw and request a full refund within 14 days of the transaction or renewal date. This right applies even if access was activated or the digital service was used; no use, activation or digital-content exception applies during this 14-day period.
After 14 days, requests are assessed under mandatory law and Paddle's applicable rules. App Store and Google Play refunds are handled under the applicable platform rules.
6. Technical Conditions
Use requires a supported device or browser, internet access, an up-to-date application and an active account. FonMusic may make temporary changes or interruptions for maintenance, security, infrastructure, licensing or force-majeure reasons.
7. Personal Data and Disputes
Personal data is processed under FonMusic's Privacy Policy and KVKK notice. Turkish law applies, subject to mandatory consumer rights. Consumer disputes may be brought before the competent Consumer Arbitration Committees and Consumer Courts within statutory limits.
Contact: support@fonmusicapp.com