PRELIMINARY INFORMATION FORM
Effective Date: [YURURLUK_TARIHI]
This Preliminary Information Form has been prepared to inform the consumer about the digital subscription service offered by FonMusic via 'fonmusicapp.com' before establishing a distance contract.
1. Vendor / Provider Information
Title: FONMUSIC LIMITED
Company Number: 17006529
Address: 102 Rookery Court, 80 Ruckholt Road, Mainyard Studios Office C05 Suite G1187, London, E10 5FA, United Kingdom
Website: `fonmusicapp.com`
Support Email Address: `support@fonmusicapp.com`
2. Basic Characteristics of the Service Subject to the Contract
FonMusic is a digital music subscription service offered over the internet. Within the scope of the service, the user is given:
opportunity is offered.
The service does not include physical product delivery and is a digital service provided entirely electronically.
3. Purchased Plan Information
Subscription Plan: [SUBSCRIPTION_PLAN]
Subscription Period: [MONTHLY / ANNUAL / OTHER]
Subscription Fee: [CURRENCY]
Tax Status: [VAT / APPLIED TAX INFORMATION]
Total Amount to be Collected: [TOTAL_AMOUNT]
Automatic Renewal: [YES / NO]
Renewal Date / Period: [RENEME_INFORMATION]
The final fee, currency, tax information and collection conditions are also displayed on the payment screen.
4. Payment and Collection Information
Subscription payments made via the web are collected through the payment and subscription infrastructure used by FonMusic. Payment, renewal, cancellation, customer portal and related transaction processes in web subscriptions are subject to the applicable rules of Paddle and its integrated subscription infrastructure.
Payment, renewal, cancellation and refund processes for subscriptions initiated via the mobile application via the App Store or Google Play are subject to the relevant platform's own rules.
5. Performance of Service
The service begins to be performed digitally after successful payment. Premium subscription rights are assigned to the user account upon completion of technical checks.
To use the service, an internet connection, compatible device or supported web browser, current application version and active user account are required.
6. Automatic Renewal Notification
The subscription is automatically renewable unless canceled by the user before the end of the relevant period. In case of automatic renewal, the subscription fee valid on the renewal date will be charged to the registered payment method.
For web subscriptions, this process is carried out in accordance with Paddle's current renewal and billing rules.
Automatic renewal processes for mobile subscriptions are carried out according to the applicable subscription rules of the Apple App Store or Google Play.
7. Cancellation Information
The user can cancel his subscription through the channel from which he purchased it.
For web-initiated subscriptions, cancellations are handled through the Paddle customer portal, account settings, payment link or support channels.
Subscriptions initiated via the mobile application, App Store or Google Play are canceled via the subscription management screen of the relevant platform.
Unless expressly stated otherwise by the relevant platform, the canceled subscription remains active until the end of the current billing period and the user can continue to benefit from the services within the scope of the subscription during this period.
Deleting the application, logging out of the account, or not using the service does not alone mean cancellation of the subscription.
8. Information Regarding the Right of Withdrawal
The consumer's legal rights regarding the right of withdrawal are reserved.
However, since this service is a digital service and digital content access that can be performed instantly in the electronic environment; If subscription access is immediately defined, premium features are activated or digital service use begins, the right of withdrawal may be limited or eliminated to the extent permitted by the relevant legislation.
In web subscriptions, withdrawal, cancellation and refund processes, if any, are evaluated together with Paddle's current rules, without prejudice to mandatory consumer legislation.
Withdrawal, cancellation and refund processes, if any, in mobile subscriptions are evaluated within the framework of the applicable rules of the Apple App Store or Google Play, without prejudice to the mandatory consumer legislation.
9. Return Information
Refund requests; The purchasing channel is evaluated by taking into account whether the service has started or not, the relevant platform rules and the applicable consumer legislation.
Refund processes for subscription payments made via the web are carried out within the framework of Paddle's current refund, cancellation and payment rules.
Refund requests for mobile subscriptions made through the App Store are evaluated according to Apple's current rules.
Refund requests for mobile subscriptions made through Google Play are evaluated according to the current rules of Google Play.
Refunds for the subscription period that has already been used may not be made unless there is a clear regulatory obligation, technical error, repeated collection, unauthorized transaction or a refund reason accepted by the relevant platform.
10. Complaints and Applications
Consumers can submit their requests and complaints regarding the service through the following communication channel:
Support Email Address: `support@fonmusicapp.com`
In case of dispute, an application can be made to Consumer Arbitration Committees and Consumer Courts within the monetary limits determined in the current legislation.
11. Information about Personal Data
User's personal data; It may be processed for the purpose of creating memberships, carrying out payment and subscription processes, performing customer support transactions, ensuring security checks and fulfilling legal obligations.
For detailed information, FonMusic Privacy Policy and KVKK Disclosure Text should be reviewed.
12. Confirmation
The Consumer accepts that he/she has read and understood the information contained in this Preliminary Information Form and that the necessary information has been provided to him/her before confirming the order.